CRAWLER® CANADA

1. Online Privacy at crawlercanada.ca
Through its advanced online retail portal, crawlercanada.ca, CRAWLER CANADA provides its customers with an unparalleled opportunity to browse for products

In order to serve customers better online, CRAWLER CANADA must collect and use certain personal information. This portion of the Privacy Policy gives more detail about what we do to protect personal information on the crawlercanada.ca web site.

(a) What types of personal information is collected on the crawlercanada.ca web site?

CRAWLER CANADA collects various types of personal information on the crawlercanada.ca web site. Personal information can also be required for participation in a contest or any promotions such as surveys or other activities that may take place through the crawlercanada.ca site.

Visitors that purchase on-line via the "SHOP" section will be asked to provide their delivery address or pick-up address, if different from their postal address, their phone number and their credit card information.

(b) Cookies

Like most Web sites, the crawlercanada.ca web site uses cookies to record data on your movements (such as the last section of crawlercanada.ca visited, last link clicked, the URL address visited before logging onto the crawlercanada.ca web site, etc.) and on the type of computer and browser used. The data is stored in a small file located on your hard disk. These cookies are then used to identify browsers when users surf the crawlercanada.ca web site in the future. COOKIES DO NOT IDENTIFY YOU OR DISCLOSE ANY PERSONAL DATA TO THE CRAWLERCANADA.CA WEB SITE and they do not have the capability to search for other types of data on hard disks. CRAWLER CANADA only uses the data it collects on the crawlercanada.ca web site to improve overall crawlercanada.ca customer and visitor surfing experiences, searches, and purchases or to compile general statistics.

Most browsers are programmed to accept cookies. However, you can modify your browser's parameters to refuse cookies, though you may not be able to access all of the functions of the crawlercanada.ca web site.

You may also access the contents of cookies on your hard disk by crawlercanada.ca, although the data may not be readily decipherable.

Personal information transmitted to CRAWLER CANADA is used for:
Processing orders - Personal information transmitted by means of the purchase order forms required to buy goods through the "SHOP" section is used strictly to process orders. Only authorized CRAWLER CANADA staff can access this personal information.
Processing payments - Personal information is also used by our financial service providers, strictly in the course of processing payments.
Allowing users to save time when placing orders - Once a "SHOP" section order form has been filled out, CRAWLER CANADA saves certain personal information such as delivery and billing addresses. CRAWLER CANADA'S SERVERS SAVE NO CREDIT CARD INFORMATION WHATSOEVER. Users must enter this information every time they place an order.

(d) How does CRAWLER CANADA protect the personal information collected on the crawlercanada.ca web site?

Any credit card information supplied to CRAWLER CANADA by means of the "SHOP" section form is kept confidential with a secure connection. Users who wish to know more about the steps taken by CRAWLER CANADA to ensure transaction security may consult the Transaction Security section of the crawlercanada.ca web site.

2. Changing the CRAWLER CANADA Privacy Policy
CRAWLER CANADA reserves the right to change the CRAWLER CANADA Privacy Policy at any time without notice. Any modification of the CRAWLER CANADA Privacy Policy will be published on the crawlercanada.ca web site and made available in CRAWLER CANADA stores. Users are therefore encouraged to visit the CRAWLER CANADA Privacy Policy section of the crawlercanada.ca web site regularly. Placing an order through the crawlercanada.ca web site after modifications have been published constitutes acceptance of those modifications to the CRAWLER CANADA Privacy Policy.

3. refunds returns and complaints can be reached online under the contact tab at www.crawlercanada.ca
by phone fax email or mail.

4. Crawler®Canada is a registered trade name under 1261070 Alberta Inc.